# Firewall/Proxy settings

If you are experiencing issues with connecting to our licensing server due to a firewall or proxy, add an exclusion to your firewall or proxy settings to allow the following URLs on port 443:

  • engine.tilialabs.com
  • engine2.tilialabs.com
  • engine3.tilialabs.com
  • engine4.tilialabs.com
  • https://cloud.tilialabs.com
  • https://api.tilialabs.com
  • wss://stream.tilialabs.com

Alternatively, you can set a wildcard exception for any URLs ending in tilialabs.com.

Last Updated: 10/30/2020, 1:20:02 PM